How Generative AI Is Fuelling 70 Percent Workplace Success

Gen AI Will Replace Many Technical Talents, Elevating Soft Skills in the Workplace

70% of workers use Generative AI (GenAI) at work, yet just half get employer guidance. While experts predict a widespread impact, only 7% of workers anticipate job loss due to GenAI.

Adecco Group Released Data From Its Fourth Annual Global Study, Global Workforce of the Future Report 2023.

• Limited access to GenAI training and adoption rates exist, favoring CEOs, high-earners, and advanced degree holders.
• Focusing on 30,000 workers from 23 nations, the research explores the world of work from entry-level to senior executives across several industries.
• This year’s survey assessed worker readiness and sentiment toward GenAI’s expected effects, presenting recommendations to future-proof the workforce.
• GenAI is widely used, yet training is unequal.
• Organizations must implement large-scale upskilling efforts to close the gap.
• Develop unique human skills.
• Workers need coaching, leadership development, and training to improve these talents.
• Upskilling is the preferred workplace benefit.
• To retain and engage workers, organizations must enable lifelong learning and internal mobility, which are more significant than salary when deciding to stay or leave.
• The economy is increasingly shifting from job-based to skills-based. Organizations may maintain worker skills by investing in development at all levels.

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Statistics That Might Surprise You

• Less than half of businesses provide GenAI instruction, even though 70% of workers use it. Only 51% of secondary school graduates use GenAI, compared to 76% of degree holders. Leaders receive more AI instruction than non-managers (66% vs. 32%). Fortunately, 57% of workers want AI training, allowing firms to meet them where they are.
• Sixty-two percent of workers like AI, driving adoption. While only 7% of people fear losing their jobs due to GenAI, the latest predictions suggest that AI will disrupt over 300 million jobs globally.
• Emotional intelligence, empathy, and interpersonal skills will be more important than GenAI in the workplace, according to 61% of workers.
• Workers planning to stay with their current employment for the next year increased by 10% from 61% in 2022 to 73% in 2023. Most only want to stay if they can get training and promotion.
• Fifty-six percent of workers think their talents can be used elsewhere, and most want more control over their upskilling. Tech, professional, and financial services workers are most confident in their transferability, while insurance, automobile, and defense workers are least.
• Burnout affects 65% of workers. At 68%, managers are the most worn out, and 44% say they took on extra responsibility after redundancies. Also, 78% of workers don’t feel supported to take their full annual vacation.

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Nations covered:

Australia
Belgium
Countries: Brazil, China
Nordic countries: Denmark, Finland
France
Countries: Germany, Greece, Italy, Japan
Countries: Mexico, Netherlands
Norway
Poland
Romania
Slovenia
Countries: Spain, Sweden
Switzerland
Turkey – UK
USA

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