digital channels

Sprinklr  the unified customer experience management (Unified-CXM) platform for modern enterprises, announced that Vueling – a Spanish airline and…

Infosys will train 20,000 practitioners on Google Cloud's generative AI technologies and launch Generative AI Labs to develop industry solutions and…

By integrating with Genesys Cloud CX, Kore.ai enables enterprise contact centers to deliver superior and personalized service experiences 24/7 at…

As the Majority of Advertisers Plan to Increase Converged TV Spend, Innovid Closes the Gap Between TV Measurement and Campaign Optimization Using…

Journey's secure, privacy-preserving identity solutions streamline customer experience and enhance security for customer interactions  Journey.ai, a…

Alkami Technology,a leading cloud-based digital banking solutions provider for financial institutions in the U.S., has developed and launched an…

BT and Five9, a leading provider of the intelligent CX Platform, announced that they are expanding their partnership to enhance the choice of contact…

Perception Point, a leading provider of advanced threat protection across digital channels, announced its partnership with Cloudinary, a leader in…

According to Gartner, 80% of B2B sales interactions between suppliers and buyers will occur in digital channels by 2025. That’s why, ON24, a leading…

 Jack Henry  that greenpenny has selected Jack Henry to empower its mission of facilitating the green energy transition in the Midwest. Greenpenny is…