Technology Enhancing Customer and Employee Happiness with Freshworks AI-driven software GlobeNewswire Jan 3, 2024 Freshworks Inc. has announced that its customer Monos, a high-end online luggage retailer, has completed a digital transformation of its customer…
Technology On-Demand Delivery Platform Lalamove Adopts Freshworks Products for Greater Efficiency GlobeNewswire Nov 23, 2023 Freshsales helps the company engage better with its business partners, improving sales conversion by 24% and Freshdesk boosts customer engagement up…
Technology Datassential Promotes Dana Konwiser to President and Chief Operating Officer PRNewswire Oct 29, 2023 Datassential, the leading food and beverage intelligence platform connecting the dots between consumers and the industry, has promoted Dana Konwiser …
Chatbots & Intelligent Assistants Meet BonBon – Nashtech’s Custom Intelligent Chatbot Solution! PR Newswire Oct 9, 2023 Introducing BonBon, NashTech's new intelligent chatbot solution! Combining the power of AI, RPA and intelligent automation, BonBon seamlessly…
Customer Experience Canon Central and North Africa Launches its First Call Centre in Egypt to Enhance the Customer… AIT News Desk Aug 11, 2023 The Call Centre will serve as the central communication point for customers and will be the first telephone helpline service to be launched by Canon…
Chatbots & Intelligent Assistants WholesaleSync Introduces AI Chatbot Service for Woocommerce, Enabling Businesses to Automate… Cision PRWeb Jul 4, 2023 WholesaleSync, an innovator in the business-to-business (B2B) technology sector, today announced the launch of a new Artificial Intelligence (AI)…
ChatGPT Customer Support’s AI Moment Is Here UseChat Launches Custom Chatbots Powered by ChatGPT, PRNewswire Jun 21, 2023 UseChat, a cutting-edge AI chatbot solution, announces its official launch, providing businesses with custom chatbots powered by ChatGPT for their…
Machine Learning SupportLogic Unveils Generative AI Product Direction to Deliver the Next-Gen Customer Support Tech… PR Newswire Jun 14, 2023 SupportLogic, the world's first Support Experience Support Experience (SX) management platform unveiled its 2023 product direction roadmap at the SX…
Security SaskTel Selects Blitzz’s App-Free Video to Enhance Technical Support Services GlobeNewswire May 31, 2023 Blitzz, a live mobile video platform for remote customer support, announced that SaskTel, the leading Information and Communications Technology (ICT)…
Machine Learning SAAS First Unveils AI-Powered Conversational Bot for Enhanced Customer Support PR Newswire Apr 18, 2023 SAAS First, a leading provider of comprehensive solutions for SaaS companies, has announced the launch of a new demo page featuring an innovative…