AIThority Interview with David Lambert, VP & GM, Strategy & Growth, APAC, Medallia
AI-driven customer experience management software companies are ruling the SaaS marketplace. These companies leverage AI to serve CX marketers,…
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AiThority Interview with Fabrice Martin, Chief Product Officer of Qualtrics XM for Customer…
Brands are constantly trying to provide the best customer service by keeping with the latest customer experience (CX) trends. CX has emerged as a key…
AiThority Interview with Ketan Karkhanis, EVP & GM, Sales Cloud at Salesforce
Hi Ketan, please tell us about your role at Salesforce and how it has changed since the onset of the pandemic in 2020?
I’m the EVP and GM of Sales…
AiThority Interview with Dr. Mark Austin, VP Data Science at AT&T
Hi, Dr. Austin. Welcome to the AiThority Interview Series. Please tell us about your role at AT&T and how you arrived here.
I manage a team of…
AiThority Interview with Matthew Tillman, CEO and Co-founder at OpenEnvoy
Hello Matthew. Welcome to our Interview Series. Tell us more about your current position and the responsibilities you have within your organization.…
AiThority Interview with Rebecca Jones, General Manager at Mosaicx
How do cloud contact centers benefit from using AI-powered recommendations for customer service?
A: AI-powered recommendations merge personalized…
AWS Contributes to the Biggest Ever Amazon Prime Day (In Numbers)
Amazon Web Services (AWS) ensured the success of Amazon Prime Day this year. Amazon Prime Day 2023 would go down in history as the most prolific event…
DoubleVerify will Spend $125 Million to Acquire an AI AdTech Company
The AI adtech industry is all set for a new journey. Leading digital adtech and analytics firm, DoubleVerify will acquire an AI-powered digital…
AiThority Interview with Dan O’Connell, Chief AI & Strategy Officer at Dialpad
Last week, a leading customer intelligence platform provider, Dialpad published a report on the AI trends influencing sentiments and attitudes at…
Beat Fatigue: How Do Marketing Automation Platforms Actually Improve Performance using AI?
Today, every marketing leader understands the role of emerging artificial and augmented intelligence platforms in marketing automation. Without access…