Ceridian Announces Next Generation of Dayforce Features, Powered by Artificial Intelligence

With trustworthy innovation at its core, Dayforce Co-Pilot extends Ceridian’s commitment to investing in AI capabilities

Ceridian HCM Holding a global leader in human capital management (HCM) technology announced Dayforce Co-Pilot, a new suite of Dayforce features powered by artificial intelligence (AI). Dayforce Co-Pilot transforms work by automating repetitive tasks and serving as a hyper-personalized guide for employees.

The announcement was made at INSIGHTS 2023, the company’s annual customer conference being held in Las Vegas and livestreamed online. Thousands of attendees are engaging in sessions and experiences centered on helping them drive success with “A Brand New Dayforce.

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AI as an indispensable teammate

Today’s new, boundless workforce has accelerated organizational complexity, challenging businesses to achieve quantifiable value, productivity, and simplicity at scale – all within an ever-changing, borderless, and always-on environment. To navigate this complexity crisis, leaders need to harness AI-driven intelligence to unlock more value with advanced automation, enable faster decision making, and enhance people potential with a human-centered approach to innovation.

“To achieve their full people potential, organizations require an intelligent, fast-moving, compliant, and connected people platform – fueled by AI,” said Joe Korngiebel, Chief Product and Technology Officer, Ceridian. “People are at the center of our AI innovation, and we’re excited that Dayforce Co-Pilot will deliver AI intelligence into the hands of our customers to help them excel in today’s new work world in an ethical, trustworthy, and transparent way.”

Move fast and achieve more with Dayforce Co-Pilot
According to a recent Harris Poll survey commissioned by Ceridian, nearly three quarters of American employees (72%) hope AI will allow them to do more of the work they enjoy by automating the tasks that they do not.

Ceridian has been infusing generative AI and natural language processing – ethically, equitably, and transparently – into nearly every aspect of Dayforce, including innovations like Dayforce Skills Engine and Dayforce Career Explorer. Ceridian’s new AI teammate, Dayforce Co-Pilot, further extends Ceridian’s proven and trusted leadership, while taking bold steps into the AI frontier.

How Dayforce Co-Pilot enhances the Dayforce experience:

• Dayforce Talent: To accelerate workplace productivity, employees need to lean into the power of Dayforce Co-Pilot’s natural language processing and generative AI to automate routine tasks, including writing job descriptions, building personalized learning paths, and generating performance reviews.
• Dayforce HR Service Delivery: When employees need help finding answers to their complex HR-related questions, Dayforce HR Service Delivery taps into Dayforce Co-Pilot to generate suggested answers based on the corporate knowledge base, and auto-create an HR service ticket when additional assistance is needed – all while it self-learns along the way.
• Dayforce Autonomous Payroll: Dayforce Co-Pilot supercharges Dayforce Autonomous Pay and strengthens Ceridian’s leadership in payroll and workforce management. It helps reduce operational risk and errors by finding and resolving anomalies in the data – before payroll is even run.

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Dayforce Co-Pilot will begin to be available to Dayforce customers in 2024.

Additional Information

• Read the press release, “Ceridian Launches Dayforce Exchange”
• Read the press release, “Ceridian Launches Dayforce Autonomous Payroll”
• Read the press release, “Ceridian Introduces Hyper-Personalized Dayforce Experiences”
• Read the blog, “Trustworthy innovation: Transforming work with the power of AI”

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